Data Privacy & Security Commitment
1. Encryption & Data Handling
- In-Transit Security: All data submitted through our intake forms is protected using Industry-Standard SSL/TLS Encryption (HTTPS). This ensures that veteran information cannot be intercepted by third parties while traveling from your device to our servers.
- At-Rest Protection: Once received, veteran data is stored on encrypted volumes within secure, enterprise-grade cloud environments.
2. U.S.-Based Staffing & Internal Controls
- 100% U.S.-Based Operations: Veteran sensitive data never leaves the United States. All VCH staff members are based in the U.S., ensuring that your claim is handled by individuals who are subject to domestic privacy laws and high-standard background checks.
- Strict Access Controls: We follow the principle of “Least Privilege.” Access is logged and monitored to ensure only authorized personnel assigned to your file can view your records.
- No Monetization: Veteran data is never sold, leased, or monetized. Veteran information is used strictly for the purpose of helping claimants secure the benefits they earned.
3. Compliance & Integrity
- VA Form Automation: VCH uses secure technology to automatically populate official VA forms, reducing manual handling and ensuring identifiers are used only where legally required.
- Transparency: Veterans maintain full ownership of their records.
“Our mission is to serve those who served. Protecting your data is the foundation of that trust.”