If you’ve ever emailed a veteran their C&P exam results, a decision letter, or a signed fee agreement, you already know the problem: once that email is sent, it’s gone. It sits in an inbox forever, you can’t revoke it if you sent the wrong version, and if the client’s account ever gets compromised, so does everything you ever sent them.<\/p>\n
Dropbox<\/strong> is a new feature in VCH that fixes this. It gives every firm a permanent, secure, self-service page where your clients can verify who they are and download exactly the documents you’ve chosen to share with them: nothing more, nothing less.<\/p>\n Every firm gets one durable link:<\/p>\n You can post this link anywhere: your website, your email signature, a text message, an intake packet. It never expires and never changes, so you only have to share it once.<\/p>\n When a veteran or claimant visits the link, they’ll see your firm’s logo and branding, and a short form asking for:<\/p>\n That’s it. No account, no password to remember, no app to install. After a quick spam check (the same kind of “I’m not a robot” challenge you’ve seen on other sites), they’re shown a list of exactly the documents you’ve flagged for them, ready to download.<\/p>\n Flagging a document takes one click. From any case’s Documents<\/strong> tab, you’ll see a new Dropbox<\/strong> column. Check the box next to any document and it’s instantly available on that client’s Dropbox page. Uncheck it, and it’s gone. There’s also a Copy Dropbox Link<\/strong> button right there so you can grab your firm’s link without hunting for it.<\/p>\n That’s the entire workflow. No separate upload step, no re-sending. If a document is already in the case, flagging it for Dropbox takes seconds.<\/p>\n We built Dropbox around a simple principle: the link itself isn’t a secret, so the real protection has to come from verifying the person<\/em>, not from hiding the URL.<\/p>\n None of this requires anything from you or your client beyond the four pieces of information above. The security happens automatically, behind the scenes.<\/p>\n Dropbox is live on your account already. There’s nothing to turn on. Grab your firm’s link from the Copy Dropbox Link<\/strong> button on any case’s Documents tab, flag a document, and it’s ready to share.<\/p>\n Questions? Reach out to VCH support (support@vaclaimhelper.com<\/a>) and we’ll help you get the most out of it.<\/p>\n","protected":false},"excerpt":{"rendered":" Introducing Dropbox: A Secure, Self-Service Way for Clients to Get Their Documents If you’ve ever emailed a veteran their C&P exam results, a decision letter, or a signed fee agreement, you already know the problem: once that email is sent, it’s gone. It sits in an inbox forever, you can’t revoke it if you sent … Continue reading “Introducing Dropbox”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-586","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/posts\/586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/comments?post=586"}],"version-history":[{"count":2,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/posts\/586\/revisions"}],"predecessor-version":[{"id":588,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/posts\/586\/revisions\/588"}],"wp:attachment":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/media?parent=586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/categories?post=586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/tags?post=586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}How it works for your clients<\/h2>\n
vaclaimhelper.com\/vch\/dropbox\/{your-firm-id}<\/code><\/p>\n\n
How it works for you<\/h2>\n
Why this is more secure than email<\/h2>\n
\n
Getting started<\/h2>\n