{"id":602,"date":"2026-08-04T20:49:46","date_gmt":"2026-08-05T00:49:46","guid":{"rendered":"https:\/\/vaclaimhelper.com\/blog\/?page_id=602"},"modified":"2026-08-04T21:08:03","modified_gmt":"2026-08-05T01:08:03","slug":"how-to-share-cases-and-documents-with-a-partner-firm","status":"publish","type":"page","link":"https:\/\/vaclaimhelper.com\/blog\/how-to-share-cases-and-documents-with-a-partner-firm\/","title":{"rendered":"How to Share Cases and Documents with a Partner Firm"},"content":{"rendered":"<h2>How to Share Cases and Documents with a Partner Firm<\/h2>\n<p>This guide explains how the firm that owns a case can share it with a partner firm, and how the receiving firm can work with the shared case.<\/p>\n<hr>\n<h2>Sharing Firm: The Firm That Owns the Case<\/h2>\n<h3>Step 1: Open the Case<\/h3>\n<h3>Step 2: Share the Case with a Partner Firm<\/h3>\n<p>Click the <strong>Share with [Partner Firm Name]<\/strong> button.<\/p>\n<p><em>Note: This button only appears when your firm has an existing partnership configured by a VCH administrator. Firm partnerships are not currently self-service.<\/em><\/p>\n<div style=\"border: 2px dashed #b8b8b8; background: #f7f7f7; padding: 40px 20px; margin: 20px 0; text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With.jpg\" alt=\"\" width=\"1223\" height=\"522\" class=\"alignnone size-full wp-image-607\" srcset=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With.jpg 1223w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-300x128.jpg 300w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-1024x437.jpg 1024w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-768x328.jpg 768w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-1200x512.jpg 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/p>\n<\/div>\n<h3>Step 3: Confirm the Case Is Shared<\/h3>\n<p>After the case is shared, it will appear in the partner firm\u2019s <strong>Shared Cases<\/strong> list.<\/p>\n<p>The partner firm initially receives access to only the following information:<\/p>\n<ul>\n<li>Veteran or claimant name<\/li>\n<li>Date of birth<\/li>\n<li>Last four digits of the Social Security number<\/li>\n<\/ul>\n<h3>Step 4: Share a Specific Document<\/h3>\n<p>Sharing a case does not automatically share all of its documents. Documents must be shared individually.<\/p>\n<ol>\n<li>Open the <strong>Documents<\/strong> tab.<\/li>\n<li>Find the document you want to share.<\/li>\n<li>Click <strong>Share<\/strong> in the document\u2019s row.<\/li>\n<\/ol>\n<p>The <strong>Share<\/strong> option only appears when:<\/p>\n<ul>\n<li>Your firm originally uploaded the document.<\/li>\n<li>The document was not uploaded and shared back by a partner firm.<\/li>\n<li>Your firm has at least one configured partner firm.<\/li>\n<\/ul>\n<div style=\"border: 2px dashed #b8b8b8; background: #f7f7f7; padding: 40px 20px; margin: 20px 0; text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted.jpg\" alt=\"\" width=\"1584\" height=\"663\" class=\"alignnone size-full wp-image-618\" srcset=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted.jpg 1584w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted-300x126.jpg 300w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted-1024x429.jpg 1024w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted-768x321.jpg 768w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted-1536x643.jpg 1536w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-Highlighted-1200x502.jpg 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/div>\n<p>A <strong>Share Document<\/strong> window will open. Select the checkbox beside each partner firm that should receive the document, then confirm the selection.<\/p>\n<div style=\"border: 2px dashed #b8b8b8; background: #f7f7f7; padding: 40px 20px; margin: 20px 0; text-align: center;\"> <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document.jpg\" alt=\"\" width=\"1590\" height=\"534\" class=\"alignnone size-full wp-image-617\" srcset=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document.jpg 1590w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document-300x101.jpg 300w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document-1024x344.jpg 1024w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document-768x258.jpg 768w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document-1536x516.jpg 1536w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Share-With-Share-Document-1200x403.jpg 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/div>\n<h3>Step 5: Revoke Access to the Case<\/h3>\n<p>To completely remove a partner firm\u2019s access to the case:<\/p>\n<ol>\n<li>Return to the <strong>Shared With<\/strong> tab.<\/li>\n<li>Click <strong>Revoke<\/strong> beside the partner firm.<\/li>\n<li>Confirm the action in the confirmation dialog.<\/li>\n<\/ol>\n<div style=\"border: 2px dashed #b8b8b8; background: #f7f7f7; padding: 40px 20px; margin: 20px 0; text-align: center;\"> <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-Revoke.jpg\" alt=\"\" width=\"1216\" height=\"530\" class=\"alignnone size-full wp-image-615\" srcset=\"https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-Revoke.jpg 1216w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-Revoke-300x131.jpg 300w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-Revoke-1024x446.jpg 1024w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-Revoke-768x335.jpg 768w, https:\/\/vaclaimhelper.com\/blog\/wp-content\/uploads\/2026\/08\/Shared-With-Revoke-1200x523.jpg 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/div>\n<hr>\n<h2>Partner Firm: The Firm Receiving the Shared Case<\/h2>\n<h3>Step 1: Open the Shared Cases List<\/h3>\n<p>Select <strong>Shared Cases<\/strong> from the navigation menu.<\/p>\n<p>Shared cases appear in a separate list from cases owned directly by your firm.<\/p>\n<h3>Step 2: Open the Shared Case<\/h3>\n<p>Click a case row to open the <strong>Shared Case Detail<\/strong> page.<\/p>\n<p>This page displays the limited claimant information shared by the owner firm, along with:<\/p>\n<ul>\n<li><strong>Shared By:<\/strong> The firm that owns the case<\/li>\n<li><strong>Shared On:<\/strong> The date the case was shared<\/li>\n<\/ul>\n<h3>Step 3: Use the Documents and Tasks Tabs<\/h3>\n<p>The Shared Case Detail page contains two tabs:<\/p>\n<ul>\n<li><strong>Documents<\/strong><\/li>\n<li><strong>Tasks<\/strong><\/li>\n<\/ul>\n<h3>Step 4: View and Download Shared Documents<\/h3>\n<p>On the <strong>Documents<\/strong> tab, the partner firm can only see documents that the owner firm explicitly shared.<\/p>\n<p>Shared documents include a badge or marker identifying them as documents received from the owner firm. The partner firm can click <strong>Download<\/strong> to save a copy.<\/p>\n<h3>Step 5: Upload a Document<\/h3>\n<p>Click <strong>Upload Document<\/strong> to add a new file to the shared case, such as a completed nexus letter.<\/p>\n<h3>Step 6: Share an Uploaded Document Back with the Owner Firm<\/h3>\n<p>Documents uploaded by the partner firm are initially private to that firm. They are not automatically visible to the firm that owns the case.<\/p>\n<p>To share an uploaded document back with the owner firm, click:<\/p>\n<p><strong>Share with [Owner Firm Name]<\/strong><\/p>\n<p>After the document is shared, the button changes to:<\/p>\n<p><strong>Unshare from [Owner Firm Name]<\/strong><\/p>\n<p>Clicking <strong>Unshare<\/strong> removes the owner firm\u2019s access to that document.<\/p>\n<hr>\n<h2>Important Sharing Notes<\/h2>\n<ul>\n<li>Sharing a case does not automatically share every document in the case.<\/li>\n<li>Each document must be explicitly shared with the appropriate partner firm.<\/li>\n<li>Documents uploaded by a partner firm remain private until the partner firm shares them back with the owner firm.<\/li>\n<li>Revoking case access removes the partner firm\u2019s access to the shared case.<\/li>\n<li>Partnerships between firms must currently be configured by a VCH administrator.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>How to Share Cases and Documents with a Partner Firm This guide explains how the firm that owns a case can share it with a partner firm, and how the receiving firm can work with the shared case. Sharing Firm: The Firm That Owns the Case Step 1: Open the Case Step 2: Share the &hellip; <a href=\"https:\/\/vaclaimhelper.com\/blog\/how-to-share-cases-and-documents-with-a-partner-firm\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;How to Share Cases and Documents with a Partner Firm&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-602","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/pages\/602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/comments?post=602"}],"version-history":[{"count":12,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/pages\/602\/revisions"}],"predecessor-version":[{"id":620,"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/pages\/602\/revisions\/620"}],"wp:attachment":[{"href":"https:\/\/vaclaimhelper.com\/blog\/wp-json\/wp\/v2\/media?parent=602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}